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Terms and Conditions

1. Object of agreement

The following general terms and conditions apply to all orders and transactions through our online shop. By placing an order the customer agrees to these terms and conditions. Different or complementary terms and conditions need an explicit written agreement from MY AMMOLITE.


2. Contract formation

The contract between the customer and MY AMMOLITE will be formed by the customer’s order and its acceptation by MY AMMOLITE. The customer may place an order by phone, by fax, by email, in writing or online through the internet. MY AMMOLITE accepts the order by sending the customer an order confirmation or by delivering the ordered products.


3. Array of products

We try to provide an accurate description of all offered products, errors excepted. This description does not imply or warrant that these products will be available at any time. Prices are subject to change without notice. Therefore all information and specifications provided are without any engagement. We disclaim any liability for consequential damages, for breach of any expressed or implied warranty including merchantability or fitness for purpose and any liability or responsibility for any errors or omissions in the content of the site.


4. Payment details

Payments are accepted by PayPal and Stripe. All orders must be paid for within 7 days. Otherwise we have the right to cancel the sale.


5. Shipping and insurance

We ship worldwide (United States, Canada, Brazil, United Kingdom, France, Germany, Netherlands, Switzerland, Spain, Russia, Norway, Sweden, Denmark, Israel, Japan, South Korea, Macao, Vietnam, Cambodia, Thailand, Malaysia, Singapore, Philippines, Indonesia, Australia and New Zealand with online tracking) offering a low flat rate of USD 10 for insured shipping of all your combined items by registered priority mail. For special weight items (Ammonite fossils, hand specimens and bulk order) please contact us for delivery arrangement. Your items are usually shipped within 2 business days of receiving cleared payment. The delivery takes usually 1 to 2 weeks. Please contact us if you have not received your items within 3 weeks. For insurance reasons please check the items immediately upon arrival and complain any damage or loss right away.


6. Import taxes, duties and restrictions

You are responsible for import taxes and duties your country's government imposes. We have no control over these. Also certain countries have import restrictions to certain goods. Please check your country's policies prior to purchasing. The buyer carries full responsibility.


7. Retention of title

All delivered products remain vested in MY AMMOLITE until full payment is received. In case of delay in payment we have the right to cancel the sale and reclaim the products.


8. Return / refund policy

100 % customer satisfaction is important to us. Therefore we accept returns without giving any reason for a full refund less shipping costs and transaction fees. For this purpose the customer has to inform MY AMMOLITE within 7 days of delivery in order to receive instructions on how to return the products. Within further 7 days all products have then to be returned according to the sent instructions in their original packing and in the same, undamaged condition as they were shipped. Please note that all costs and risks associated with the returned products are carried by the customer. This includes, but is not limited to shipping, insurance, import duties, customs handling, loss and damage. Please understand that there is no refund or exchange on customized products.


9. Intellectual property / copyright

All software and information, text and visual (including design), are either property of MY AMMOLITE or used with permission and are protected by copyright. They may not be used except as permitted in these terms and conditions or in the text on the site. You may print information out for personal use, but it may not be copied, distributed or otherwise reproduced without written permission of MY AMMOLITE.


10. Privacy

MY AMMOLITE respects HKSAR Personal Data (Privacy) Ordinance. Your personal details are kept highly confidential and are used only to process your orders. We do not pass on any of your personal information to a third party unless specifically authorized by you to do so.


11. Place of jurisdiction and applicable law

The current general terms and conditions and the contracts that were made based on these terms and conditions are subject to HKSAR law. Place of jurisdiction is HKSAR.


12. Final provision

For a specific sale transaction that version of the general terms and conditions is authorized that was valid at the time of order. If individual terms should be or become void it has no effect on the validity of the other terms. These general terms and conditions remain subject to change without notice.